Our service at a glance:

  • high quality customer service at any time
  • 24-hour emer­gency call center
  • Avai­la­bi­lity of our staff via cell phones also on weekends and holidays
  • Short response time in case of malfunc­tion — always on the day of reporting!
  • Remote moni­to­ring systems (diagno­stics, auto­matic fault reporting and recom­mis­sio­ning, remote support)
  • 20 emer­gency vehicles with high-quality equipment
  • 18 main­ten­ance engi­neers and service masters as well as two commis­sio­ning engineers
  • Conti­nuous educa­tion and trai­ning of our service personnel
  • Large spare parts warehouse, all parts are available (also parts from other manufacturers)
  • Modi­fi­ca­tions of any kind can be realized in our own produc­tion at short notice
  • Stock of special measu­ring equip­ment and special tools
  • High avai­la­bi­lity of the equip­ment due to state-of-the-art, low-failure technology
  • Future-proof drive systems with power-saving technology
  • Conti­nuous deve­lo­p­ment of all soft­ware and hard­ware components
  • Modular stan­dard controls, versa­tilely expan­dable on site
  • Customer-specific special controls

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Maintenance & Service

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